New Hope Financial Solutions

A service of MNM Group Consulting LLC

Privacy Policy

Effective Date: May 22, 2025  |  Last Updated: May 22, 2025

Your privacy is important to us. This Privacy Policy explains how New Hope Financial Solutions
collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, email us, or schedule a consultation. This information may include:

  • Personal Information: name, email address, phone number, mailing address, and other contact details
  • Inquiry Information: details about your service inquiry, goals, and how we can help
  • Technical Information: IP address, browser type, device information, and website usage data

We may also collect information automatically through cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and manage consultations
  • Communicate with you about our services and updates
  • Improve our website, services, and customer experience
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

We may share your information only in these limited circumstances:

  • With trusted service providers who help us operate our business and are bound by confidentiality obligations
  • When required by law, court order, or legal process
  • To protect our rights, property, or safety, or that of others

We ensure these third parties use your information only for the purposes we specify.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

4. SMS Communications

If you provide your mobile phone number and opt in, you agree to receive SMS (text) messages from New Hope Financial Solutions related to your inquiries, appointment confirmations, reminders, follow-up messages related to services you have requested, and customer-care responses.

  • Message frequency varies.
  • Message & data rates may apply.
  • Reply HELP for help or STOP to opt out at any time.
  • You can opt out of SMS communications at any time by replying STOP.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Carriers are not liable for delayed or undelivered messages.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to recognize your browser, remember preferences, and analyze website traffic. You can control cookie settings through your browser.

7. Your Choices and Rights

You may opt out of SMS communications at any time by replying STOP. You may also contact us to:

  • Access, update, or correct your personal information
  • Request deletion of your information
  • Ask questions about this Privacy Policy

Contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

New Hope Financial Solutions
A service of MNM Group Consulting LLC
6802 Kenilworth Avenue, Suite 300
Riverdale, MD 20737

Phone
(443) 343-7030

New Hope Financial Solutions

A service of MNM Group Consulting LLC

6802 Kenilworth Avenue, Suite 300, Riverdale, MD 20737

Phone: (443) 343-7030   •   Email: [email protected]

© 2026 New Hope Financial Solutions. All rights reserved.